The student Gateway provides you with one location to make selections and changes relating to you studies at Solent University
If you are experiencing issues with the Student Gateway, please email: guided.learning@solent.ac.uk
View your timetable using the standard timetabling app.
You can view your individual exam timetable on the timetabling app. The individual exam timetable shows the day, time and location of the exams you are due to take.
Students eligible for additional exam support (eg, extra time, scribes, etc) will be contacted directly by the assessments team with details of your exams schedule.
If have any questions about your exam timetable, please contact assessments@solent.ac.uk or visit the Student Hub.
If you're having problems using the timetabling application, please contact the learning technologies helpdesk.
Go to appCourse materials, online assessment submission, and forums for interaction with both lecturers and peers.
SOL enables you to access your course materials, participate in forums with your lecturers and peers and submit assessments online. There's also a whole host of other study support tools, including writing assignments, critical thinking and dissertations.
If you have any problems using SOL, or any questions, contact the team using the contact form.
Go to appContact our professional services and support teams.
You can contact our professional service and support teams through this app. Click on the enquiry that best fits your question and we'll make sure this is received by the appropriate team.
If you need any additional help, please contact the Student Hub: student.hub@solent.ac.uk.
Go to appView your individual teaching timetable for each week.
You can access the timetable app either by using the full desktop version, or via an iCal feed, so you can download your individual timetable to the calendar on your mobile device.
You can also book teaching rooms using the timetable app.
If you're having problems using the timetable app, please contact the timetabling and rooming team by email: tar@solent.ac.uk.
Go to appView your attendance levels.
Every time you swipe into a teaching session, your attendance is recorded. Here, you can view your attendance over the year.
If you have any queries about this app, email attendance.monitoring@solent.ac.uk.
Go to appAccess your university email using the Microsoft Outlook web application.
You can access your University email from anywhere you have an internet connection using Microsoft's Outlook web application.
If you're having problems using the email application, please contact the learning technologies helpdesk.
Go to appSubmit an ethics application for your research project.
You must obtain ethical clearance before any research project or enterprise activity can commence and potential human participants can be approached.
The ethics app asks you a series of questions relating to your project. The app will then analyse your responses and either give you clearance or will give instructions on what you need to do to gain ethical clearance.
You can also view a list of ethics forms you have completed and edit them as appropriate.
If you're having problems with the ethics app, please contact ethics@solent.ac.uk.
Go to appBook on to your graduation ceremony online.
Here, you can book on to your graduation, as long as you are eligible to do so. If you have outstanding debt owing to the University, you will not be able to book your place.
As part of the online booking system, you'll be required to update your mailing address and your email address. This will ensure all correspondence is sent to the correct address - this includes your graduation e-ticket, certificate and European Diploma Supplement.
If you do not wish to attend graduation, you'll still need to let us know using the app.
If you're having problems booking your graduation ceremony, please contact the Assessments and Ceremonies team on tel: 023 8201 3500 or email graduations@solent.ac.uk.
Go to appStore your work files on OneDrive.
All students are provided with a OneDrive account to store work files - this can be accessed from the University, or remotely. OneDrive has 1TB capacity. If you have files that are incompatible with OneDrive, you can create a zip file and save this instead.
If you're having problems using OneDrive, please contact the learning technologies helpdesk.
Go to appView your payslips online if you've worked for the University.
If you've been employed by the University while you've been studying, you can view your payslips online using MyView.
If you're having problems using the MyView app, please contact my.view@solent.ac.uk.
Go to appUse the online shop to book conferences, pay library fines, pay for printing and buy University merchandise.
To purchase anything from the online shop, you'll need to register using your email address and a password of your choosing.
Should you have a problem after completing a purchase please use the contact details provided on the product/event.
If you're having problems using the online shop, please contact the income team by email: income.team@solent.ac.uk or call 023 8031 9970.
Go to appFind phone numbers, email addresses and room numbers for any member of staff.
You can search by name, School or department to find individual contact details for University staff.
If you're having problems using the phone book, please contact the learning technologies helpdesk.
Go to appView your print account and add credit.
Use this app to look at your print usage, view pending print jobs and add credit to your account.
If you're having problems using the print account app, please contact the learning technologies helpdesk.
Go to appReport defects or repairs needed in any of Solent's student residences.
If you have a maintenance problem in your room or in your communal area, you can report it online. Log in with your University login name and password
When using the app, you can scan a QR code (located in rooms) to report a fault, look at progress on incidents you have reported and give feedback on the work done.
Once you have submitted a fault you'll be sent an email confirmation and the fault will be logged with the maintenance team. Items are given priority in the order of urgency, ie, somebody with no hot water is given preference over somebody whose lamp has blown a bulb.
By reporting your maintenance fault you are giving authorisation for the maintenance officer to enter your room and fix the defect. You will receive email confirmation when the work has been completed and maintenance team have closed the job off on the system.
Go to appView your work schedules and view and submit pay claims.
The VTS schedules and pay claims app provides employees on variable hours contracts with online access to view their work schedules and view and submit pay claims.
Log in using your network user name and password.
If you're having problems using the VTS system, please email vts@solent.ac.uk.
Go to appYour online careers resources and jobs board.
You can sign up for job alerts for part-time jobs, placements, internships and graduate opportunities for Solent students. Simply log in with your University email address and password.
If you're having problems using Solent Futures Online, please email solent.futures@solent.ac.uk.
Go to appEverything you need to know about being at student at Solent!
The student handbook contains information for students, from when you first enrol at Solent, to finding help, wellbeing, the library and learning support, exams and assessments, and giving feedback about your course.
Go to appAdd the details of your placement/work-based learning for it to be approved.
As part of our duty of care for our students, Solent University aims to ensure your safety.
The placement app allows you to add all the relevant information about your placement/work-based learning the University requires for it to be approved.
You can only go on placement once it shows approved status in the app.
Please see the placements section of the Portal.
If you're having problems using this application, please contact the placements team by emailing placements@solent.ac.uk.
Go to appRequest support from the University's therapy and mental health services.
Use this self-referral form to request support from the University's therapy and mental health services.
Please complete it as carefully as you feel able to - the information you give us will help us to place you with an appropriate practitioner.
Once we have received your completed form we will respond to you within three working days.
Please note, this service is not a crisis service. If you feel you need immediate help, please see I need help urgently for advice.
This form works best using either Google Chrome or Internet Explorer 11 on a PC or laptop (rather than a tablet or mobile device).
If you're having problems using the online form, please contact the ICT service desk by email ict.servicedesk@solent.ac.uk or call 023 8201 2345.
Go to app
