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  4. Have you tried ASK LUNA yet?
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Have you tried ASK LUNA yet?

20 January 2026

Our new AI chatbot on the portal and on SOL.

Following the trial back in October, ASK LUNA has been successfully rolled out across the student portal and on SOL.

The chatbot is here to make your life easier. ASK LUNA can help you with general course queries, study skills, guided learning, library support and more.

It can answer questions about Check-In (attendance), extensions and general advice on funding and other support.

You can find ASK LUNA in the bottom right-hand corner of the student support pages on the portal and on the student help pages on SOL.

Help us improve by leaving feedback - give a thumbs up or thumbs down when you finish your chat.

Give Luna a try with your question today!

Ask Luna icon

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