Make sure your university account is ready for the winter break

All students and staff will need to use Multi-Factor Authentication (MFA) when logging into Solent resources away from campus. 

Set up your security information to recover your password 

This will enable you to reset your password at any time using an online system.

Find out more >

Make sure you have multiple MFA methods registered

The Microsoft Authenticator app is the preferred method of authentication and should be set up by everybody. You can install the app on up to five devices and once set up, the app can be used without internet/mobile signal and overseas. 

Find out more >

Important to note:

• If travelling overseas, you must make sure the app is set up and working before you go. Many mobile contracts will not allow you to use the telephone service in a different country.
• You can update your MFA options and add a second authentication method, like a different device, in case your device fails or is lost.
• You can also add an alternative international telephone number.
• If you are looking to change your phone or device, please set up your new device with MFA before getting rid of the old one.
• It is easier to set up or update your MFA options using two devices (for example a computer and your smartphone), so have both ready before you start.

To update or change your MFA options, or to add a recovery email, log into your Microsoft account and click on 'Security Information'.

Access your university emails and files via Microsoft Outlook and Microsoft365

Current staff and students can access all their files and Microsoft Teams via the web at office.com or you can download Microsoft365 for free. 

Find out more >

You can access your university email directly via the Outlook mobile app, Outlook web app, or the MySolent app (for students).

• Download the mobile apps >
• Outlook web app >
• Download the MySolent app (for students) >

Be aware of malicious emails targeting staff and students over the winter break. These emails can take a variety of formats and can include links to malicious websites which try to trick you into entering your credentials or attachments which will perform the same function when opened.

Find out more >

If you have any questions, please contact the below teams:

• For students, please complete our help form.
• For staff, please log a ticket with Unity

Happy holidays from Guided Learning team and the ICT Service Desk.