Keeping our students, staff and guests connected
eduroam is a secure, world-wide roaming access service developed for the international research and education community.
eduroam allows students and staff from participating institutions to securely connect to the internet for free on their personal laptops or mobile devices, not only on their own campus but also when visiting other participating institutions providing a 'visited' service.
eduroam provides two service types that each institution can support: ‘home’ and ‘visited.
Solent University provides both the home and visited services.
Solent students and staff will be able to access the Internet for free on their personal laptops and mobile devices on campus and from any other eduroam-participating institution in the UK and abroad that provides the visited service. When using eduroam you will only have access to University resources that are normally available via the internet.
University guests (for example, those attending a conference or an open day) can use eduroam if they are from an eduroam-participating institution in the UK and abroad that offers a home service. Otherwise, accounts will need to be requested for Solent's guest wifi network.
SolentNet uses the latest 802.11ac technology, enabling very high connection speeds and a high level of performance in all areas, including high-density areas where the number of simultaneous device connections is very high.
You can access SolentNet from anywhere on the City Campus (East Park Terrace, Sir James Matthews Building and Below Bar) and specific buildings at the Warsash campus. To log in, use your normal University network user name and password.
The Solent Guest network is easy to connect to, meaning guests on campus will have a hassle-free experience of connecting their devices by simply registering and logging in.
Instructions on signing up to the guest wi-fi can be obtained by contacting the Conference Centre on 023 8201 5757 or email conference.centre@solent.ac.uk. Any support queries should be directed to the vendor, CableCom, using the details on the sign-up page.
Incidents must be submitted via the UNITY self-service website. An incident will then be generated and assigned to the appropriate team.
On the front page choose ‘I Have An Issue’ then choose ‘Service catalogue’, 'Network and Infrastructure', 'Wireless Network'. You will then be able to view FAQs and help pages and be able to submit an incident.
