Change passwordForgotten password Edit personal details
  • Staff and students
  • Solent
  • Warsash Maritime
  • Sports Complex
  • Students' Union
  • Applicants
  • Media hub
  • Apps
  • Find support
  • Documents
  • Privacy policy
  • Cookies
  • Disclaimer
  • Accessibility statement

© Solent University

Loading...
Loading...
Loading...
Loading...
  1. Home
  2. Student Hub
  3. Your finances
  4. Student fees
  5. Fees and payments FAQs
  6. Debt collection agency

Debt collection agency

When are students referred to the debt collection agency?

The University will pass the outstanding debt to its debt collection agency when there has been no resolution with the student.

Who should I contact if my debt has been referred to the debt collection agency?

The University’s collection agency is STA International - telephone: 01622 528543.

Please contact STA directly if your debt has been referred.

STA International will communicate with the University as necessary.

Student Hub

  • Student Hub
  • Criminal convictions procedure
  • Insurance
    • International student support
    • ATAS Clearance
    • eVisa and biometrics
    • Certificate of Acceptance to Study (CAS) request form
    • Continuing your studies at Solent
    • EU Settlement Scheme
    • Extending your student visa
    • Graduate visa
    • How do I pay my tuition fees?
    • International Café
    • Lost BRP card or passport?
    • New international students
    • Opening a bank account
    • Student visa terms and conditions
    • Travelling to Europe
    • Visitor Visa
    • Working in the UK
    • Your health
    • Report and support
    • Bullying and harassment
    • Discrimination
    • Domestic abuse
    • Drug and alcohol addiction or abuse
    • Hate crime
    • Scams
    • Sexual misconduct and sexual harassment
    • Stalking
    • Where to get support
  • Request a letter
  • Weekend course FAQs
      • Student fees
        • Fees and payments FAQs
        • Debt collection agency
        • Fee appeals and queries
        • Financial requirements for registration
        • International students
        • Late payment and outstanding debt
        • Outstanding debt and graduation
        • Outstanding prior-year debt
        • Payment plans
      • Student funding
      • Grants and bursaries
      • Loans and funding
    • Student pensions
    • Disability support
    • Equality and diversity
    • Health advice
      • Mental health and wellbeing
      • How we can help you
      • I need help urgently
      • Self help and other support
      • Talking therapy
      • Wellbeing support
      • I'm worried about someone else
    • Personal safety
    • Prevent
    • Safer Solent
    • Student Assistance Programme