Student Assistance Programme
What is a Student Assistance Programme (SAP)?
A SAP is a confidential resource, designed to help you deal with personal and professional problems that could be affecting your home or student life, health, or general wellbeing.
Our SAP is provided by external company, PAM Wellness and offers a complete support network including expert advice and compassionate guidance, covering a wide range of issues. Pam Wellness’s SAP offers cover for you 24 hours a day, 7 days a week, 365 days a year.
What resources are on offer?
The Pam Assist Wellbeing app and portal offer a wide range of resources and easy to use tools, including:
- Mind Matters - Mindfulness hub
- Your unique PAM Assist score - Health assessment
- Move Medicine - Virtual gym and guided workouts
- Stepping Stones - Goal-setting tool
- Self-guided interactive courses
- Hundreds of expert resources
These platforms cover a variety of important topics, including:
- In-the-moment support via counsellors
- Money, housing and medical information
- Bereavement support
- Trauma and critical incident support
- Computerised CBD
- Telephone, video and face-to-face counselling (dependent on agreement)
How do I access support?
You can download the app by searching for ‘Pam Assist Wellbeing App’ on the Apple app store or Google Play store, or scanning the QR Code on the document linked above.
Access code: SOLENT1
All students at Solent will have the same login for Pam Wellbeing’s app. This is purely to access resources and you won’t be asked for any personal information when you log in. Please be assured that no member of staff or other students will be able to access any information shared with Pam Wellbeing through these platforms, or by any other means.
You can also phone 0808 196 3533 to speak directly with a Pam Wellbeing counsellor.
If you have any queries about the Pam Wellbeing service or other wellbeing support, please speak to the Student Hub.